We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.
The BASF Shared Services Center Kuala Lumpur was established in 2005. Located in Kuala Lumpur, it has approximately 700 employees and provides functional services in the areas of Finance, Controlling, Information Services, Human Resources, Environment, Health & Safety, Procurement, and Import-Export Order Management to BASF companies and affiliates in 17 markets across Asia Pacific. BASF also has three other Shared Service Centers that cover Europe and the Americas, located in Berlin and Ludwigshafen, Germany, and Montevideo, Uruguay.
Objectives of the Position
•Provide Accounts Payable Travel and Expense (T&E) transaction processing support to deliver Accounts Payable services to BSSCKL‘s customers in accordance with established Accounts Payable processes and work procedures and in compliance with BASF policies, FRC requirements and local company legal and statutory requirements (if applicable).
•Ensure that timelines and quality meet the agreed service levels and targets.
•To act as a backup, assist and perform other P2P tasks as and when required.
•Support new and existing team members through proper knowledge transfer, sharing of resource, knowledge and experience.
Functional Tasks (including but not limited to):
Process employee reimbursement claims and advances by ensuring delivery quality in terms of accuracy, completeness and timeliness daily.
Monitor and troubleshoot an error document of Employee Reimbursement report and contact employee or local company to resolve the issue.
Manage Global corporate credit card program and monitor utilization and compliance.
Follow up and perform escalation to Global corporate credit card (GCCC) ‘s holder to ensure timeliness on submission of T&E report.
Assist on T&E audit rules and policy for each country upon a request of changes by ensuring compliance.
Ensure its compliance with the BASF P2P global standard guidelines for Material & Services, Freight Accounting and Intercompany and local company legal and statutory requirements.
All transactions should be process according to the established work instruction and process definition according to P2P global guideline.
Ensure that tasks are performed within Service Level Agreement (SLA) stated in Service Responsibility Matrix.
Ensure the accuracy and the completeness of the transaction processed and to manage correction action is performed when necessary.
Attend to request or inquiry for Accounts Payable via generic mailbox within SLA timeline
Attend to calls from BASF users where at the same time educate them to use general mailbox for any requests
Have knowledge on tax fundamental to support the verification of invoices before further processes based on country practices, also identifying withholding tax, VAT and GST requirement before invoice booking.
Liaise with the BASF business units and local companies on issues not limited to Finance community but also includes Operating Division, Treasury, HR Services and Master Data.
Quality and Continuous Improvement
Identify and recommend new idea / solutions to Specialist/Expert & Managers for continuous improvement opportunities.
Support regional and global project improvements activity e.g. involve in User Acceptance Test and Training
Execute work in accordance with the service management framework by providing timely and accurate customer service.
Develop and maintain working relationships with customers to ensure that solutions are adopted, implemented and maintained appropriately.
Frequent cooperation outside BASF Group:
Frequent cooperation within BASF Group and/or BSSCKL:
Counterparts in local company and end-users from various Operating division
Cross function teams within BSSCKL
Manager, senior analyst and peers within Finance Delivery teams
Other support functions within BSSCKL e.g. Control, Project, Quality & Compliance (PQC) team, Corporate Audit teams
Degree of Supervision Required in the job:
Works with minimal supervision.
Education & Working Experience
Diploma / Degree in accounting, finance or business administration, with 2 to 5 years relevant work experience.
Reputable Knowledge and understanding of P2P , T&E and accounting functions.
External experience in a shared service or business process outsourcing will be preferable
Technical & Professional Knowledge:
Proficiency in English with good communication and writing skills
Experience working in an SAP work environment and Chrome River T&E tool.
Preferably with additional language skill. Eg: Japanese, Korean, Thai, Vietnam (optional based on portfolio)
External experience in a shared service or business process outsourcing engagement preferred.
Experience working in an MNC or Malaysian Public listed company.