Technology Service Manager
Bangkok Thailand

Job Details

Updated on 2021-08-12 09:43:17



Location: Bangkok
Company: Nestlé
Business Unit/Division: Finance & Control (IT)
Bachelor Degree in Computer Sciences or Computer Engineering or related
Minimum 3 years of work experience in implementing & executing IT digital & technology services for business
Good English & Thai communication skills



  • Manage the IT digital & technology services related to the implementation & sustenance of the IT digital & technology products and solutions, includes Consumer Identify and Account Management (CIAM), Consumer Data Management, Consumer Engagement Services, Cloud Control Framework, and Mobile Application Platforms, enabling digital transformation journey, Personalized Consumer Experience, B2C (Business to Consumer), B2B (Business to Business), B2E (Business to Employees) and integration into Nestle IT infrastructure/solution, data and best practices.
  • Manage the standard IT digital & technolgy service governance model and compliance control to ensure delivery of IT digital & technology products and solutions align with Nestle policy and standards in parternership with the respective NiM Businesses, global/regional IT including local digital partners.
  • Deliver timely support (scope, timing, content) for agreed priority processes and a cost efficient support process in sustaining the Digital products and solutions in the market/region under responsible business area



  • Master's Degree or equivalent. Preferrable Digital Transformation, eBusiness, Information Technology, or Computer Engineering
  • Leadership and exposure in all parts of IT digital & technology functions
  • Successful experience in implementing & executing IT digital & technology services for business
  • Effective influencing and coaching of business & IT leader stakeholders
  • Sustained success leading, coaching and developing IT digital & technology services in a high performing team environment
  • Experience in leading significant change and digital business transformation in the organizations e.g.Digital Acceleration, eBusiness Transformation, Personalized consumer experience journey
  • Worked within a Matrix environment; achieving results through effective influecing and collaboration
  • International exposure and range of business experiences in different environments, cultures, categories, and related industry experience 
  • Good communication skills in Thai and English

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

Technology Service Manager
Bangkok Thailand