SPAWAR Help Desk Technician in North Charleston

SPAWAR Help Desk Technician
Science Applications International Corporation
North Charleston SC USA

Job Details

Updated on 2019-07-09

Job Description

Description

SAIC is seeking a SPAWAR Help Desk Technician in North Charleston, SC.

 

Job Duties:

  • Support a high-volume Naval Command, Control, Communications, Computers, Intelligence (C4I) Service Center.

  • Perform Service Center Trouble Ticket status checks with both internal and external customers.

  • Provide on call metrics reports utilizing Microsoft Excel and the trouble ticket analytics-reporting tool.

  • May be asked to provide off-hour support from time to time. 

Qualifications

Required Education and Experience

  • High School diploma or GED

  • US Citizen with the ability to obtain a DoD Secret clearance.

  • 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.

  • 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, or other Ticketing systems is a must.

  • Experience supporting Microsoft Office and Windows OS in an enterprise environment

  • Strong Oral and written communication skills



Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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SPAWAR Help Desk Technician
Science Applications International Corporation
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