OUR ORGANIZATION:
Our organization is geographically distributed; we speak many languages; and we come from a variety of cultural backgrounds. We are looking for talented people with a growth mindset, a passion for solving complex issues and an obsession for customer happiness.
Our culture is built around attributes that drive our every decision, and our every action.
THE ROLE:
As an Escalation Engineer, you will have the opportunity to leverage source code and debugging skills to solve technically complex problems while working with our most strategic enterprise customers. You will be a technical leader and will have many opportunities to assist in the growth of other engineers through one-on-one mentoring, one-to-many education scenarios and problem solving collaboration. We’ll provide you with abundant resources, including the product source code, a rich content library and advanced diagnostic tools. As a member of this organization, you will benefit from access to a comprehensive collection of experts as well as the opportunity to work directly with the Program Managers and Developers who design and build Windows.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
QUALIFICATIONS:
TECHNICAL SKILLS:
SOFT SKILLS: