Intern opportunities for students: Technical consulting and client success in

Intern opportunities for students: Technical consulting and client success
Microsoft
Brazil

Job Details

Updated on 2019-07-09

As a consultant or services professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations.  You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams.

 

General qualifications for services roles include:

A bachelor's or master’s degree in business, computer science, computer engineering, IT, electrical engineering, management information systems, or related fields.

 

Do you want to work on a meaningful and impactful project and make a difference?

Are you willing to learn from others and open to new ideas?

Do you want to support others to succeed and operate in a highly-collaborative and global environment?

If this sounds like you, Microsoft would like to invite you to come join us as you are, where you can find more than just a job. 

 

Read on to learn more about opportunities and apply online!

 

Applications to these opportunities are considered for all available Services roles, which may include the ones described below, depending on education level and/or location. To be considered as a student you should be enrolled in a degre program and have a minimum of one term remaining after your internship.

  

Consultant  

Consultants are strategists who work closely with information technology decision makers and business owners who come to Microsoft seeking specific and unique solutions. Consultants deliver technical solutions to customers allowing them to maximize their investment in Microsoft technology.

  

Support Engineer  

Support Engineers serve as the first point of contact for Microsoft’s customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.

 

Technical Account Manager  

A Technical account manager (TAM) is a trusted business advisor to Microsoft's customers paying for our support services. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.

 

Responsibilities

 

Consultant 

Our consultants evaluate, design, and implement enterprise infrastructures and IT business solutions, often working on-site to help customers with implementation and deployment of different projects. This role requires a breadth of technology knowledge and the ability to implement and articulate a solution by mapping a customer's business problems to a technology solution.

 

Support Engineer  

Using technical expertise and excellent communication skills, support professionals are called upon to fix real time issues, collaborating directly with the customers and other support professionals to help customers solve business problems. Support Engineers are great problem solvers with keen analytical skills, who love working with industry leading technologies and are excellent communicators, asking good questions and demonstrating empathy.

  

Technical Account Manager  

You will provide valuable insight on the operation and optimization of the customer’s IT infrastructure through quality service delivery management. If something unexpected occurs after a customer has deployed a Microsoft product, you will work with global business support to manage incidents through to resolution.  You’ll maintain the relationship with the customer to ensure there is operational improvement with the client and/or a product improvement underway with Microsoft’s product team.

Qualifications

 Consultant

 

  • One or two years of experience with VB, C/C++/C#, ActiveX, COD/DCOM and/or XML development skills preferred.  
  • A background in business, preferably a Fortune 500 company or a systems technology consultant.  
  • A passion for technology and working with customers.  

 

 

Support Engineer  

  • Experience working in a large data center, IT/operations department or helpdesk/customer service is preferred
  • Excellent communication skills and superior customer-service skills desired.
  • Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
  • One or two years of experience with VB, C/C++/C# and/or XML development skills preferred.
  • Strong analysis, problem-solving and decision-making skills.

 

Technical Account Manager

  • Microsoft Product Certification, MCSE or other technical certifications preferred.
  • Passion for technology and working with customers.
  • Confidence to manage executive relationships, both internally and with customers, to create business transformation.
  • Excellent communication skills and superior customer-service skills desired
  • Ability to work independently with minimal management supervision and as part of regional/virtual teams

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status 

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Intern opportunities for students: Technical consulting and client success
Microsoft
Brazil